frequently asked questions

How do you plunge a drain?

The plunger is your best friend when it comes to well plunge the drain. A cup-style plunger to be precise can be placed on the opening of the drain and pressed forward to create suction. This helps unclog the drain and allows the water to pass uninterrupted.

Are all new toilets water saving toilet suites?

The simple answer is no. not all new models are water-efficient ones. You have to search for the right fit for your bathroom and then choose a toilet made for efficient water use. this is an effective way to incorporate sustainable practices in your daily life.

What do you do when servicing a tap?

Most taps are stainless steel, therefore just a simple deconstruction and clean-up is enough to get the water flowing unobstructed. However, if the problem persists it is better to call in a professional plumber for servicing.

My toilet consumes more water. What do I do now?

You must be using an older fixture made by some ordinary manufacturer. The latest models are available in the market that consumes no more than 1.6-liter of water per flush. Replacing is the only option because this way, you will be saving water and billing cost. Hire Stefano’s Plumbing and Drain Cleaning for toilet installation, and we will bring the most efficient toilet available on the market.

How my garden trees and shrubs can block the sewer line?

Roots always grow and move towards any opening to fetch more food and water. Any crack in the pipeline will invite the roots to enter and grow inside. Primary roots then develop tiny root hairs, which can block your drain system’s functionality. It is where plumbing solutions are required because if it goes unchecked, tree roots can block or break the pipelines lying under your basement.

My water Bills are high. What could be the reason for that?

Your toilet must be leaking and using more water than the threshold level. Check the overflow pipe in the tank if the water is overflowing, adjust the fill valves, and maintain the level in the tube as per recommendations. Suppose you are unable to cater to this problem. Call us, and we will save you from spending more money.

I am noticing an unusual howling sound with my plumbing. Any suggestions?

Sorry, but this doesn’t sound normal to us. This sort of sound means your plumbing is having a plethora of issues. We suggest immediate drain cleaning inspection from our company. We know how to stop this dreadful noise.

My kitchen drain is giving a foul smell. I have used a liquid drain, but it doesn't work.

First, never pour chemicals to wash or open your drains. It can kill the sewer pipes. You should hire a plumber with drain cleaning expertise and ask them to use a snake or auger drain cleaner. These tools are mainly made for drain openings. Once you have your drains cleaned, they won’t smell foul again.

My toilet is not functioning like before. What is the solution?

If you want to try it yourself, use a plunger to see if it works. In the worst-case scenario, call Stefanos Plumbing and Drain Cleaning to see if other fixtures are doing okay. Otherwise, we will repair or clean the main sewer line to remove the blockage.

I don't understand why the water leaks. What to do now?

1. Check that all the fixtures are doing okay and see if there is any leakage. 2. Confirm that all the taps and valves are turned off. 3. If you are not getting why it happens, contact us for inspection, and we will find the root cause immediately.

Is there any way to enhance the shelf life of my plumbing fixtures?

Install water conditioner because this won’t allow the scale build-up in fixtures and pipelines. It is the best way to keep your water appliances in the best shape for extended years.

What is the white thing growing on my shower faucet? And how to remove it?

These are the minerals accumulating on the faucet. The Easiest way to get rid of this unpleasant thing is by using vinegar. Put some vinegar in a plastic bag and tie it around the faucet with the shower. Keep it this way for a while and remove it after 24 hours. Use a brush to rub and remove all the debris.

Drain Cleaning

What causes drain clogs?

Drain clogs are typically caused by a buildup of hair, soap scum, food particles, grease, or foreign objects that obstruct the flow of water through the pipes.

How can I tell if my drain is clogged?

Signs of a clogged drain include slow drainage, gurgling noises, foul odors, water pooling around drains, or multiple drains experiencing issues simultaneously.

Can I use homemade remedies to unclog drains?

Yes, homemade remedies like baking soda and vinegar or a mixture of hot water, baking soda, and salt can sometimes help clear minor drain clogs.

Is it safe to pour boiling water down the drain?

Boiling water can be effective for clearing some clogs, but it’s not suitable for all types of drains or clogs, as it can damage certain pipe materials.

How often should I clean my drains?

It’s recommended to clean drains regularly as part of your household maintenance routine. Depending on usage and susceptibility to clogs, this could range from monthly to annually.

What tools do I need to clean a drain?

Common tools for DIY drain cleaning include a plunger, drain snake (or auger), and possibly a drain cleaning brush.

Can I use a plunger to unclog my drain?

Yes, a plunger can be effective for clearing minor drain clogs, especially in sinks, showers, and toilets.

How do I prevent future drain clogs?

Prevention methods include using drain screens, avoiding pouring grease down drains, regular maintenance with homemade remedies, and professional drain cleaning.

Are chemical drain cleaners effective?

Chemical drain cleaners can be effective for some clogs, but they may also damage pipes and are harmful to the environment, so they’re not always the best solution.

Can I use a drain snake on all types of drains?

Drain snakes are suitable for most types of drains, but you should be cautious when using them on delicate or older pipes to avoid damage.

What should I do if a drain cleaner doesn't work?

If DIY methods fail to clear a clog, it’s best to contact a professional plumber to assess the situation and provide a solution.

How do I clean a smelly drain?

You can clean a smelly drain by pouring a mixture of baking soda and vinegar down the drain, followed by hot water. Alternatively, specialized drain cleaning products are available.

What are the risks of leaving a drain clog untreated?

Untreated drain clogs can lead to sewage backups, water damage, and potentially costly repairs to pipes and fixtures.

Can hair clogs be prevented?

Using drain screens or traps can help prevent hair from entering drains and causing clogs. Regular cleaning can also help.

How do I clean a dishwasher drain?

Cleaning a dishwasher drain involves removing the filter and cleaning it, then using a mixture of baking soda and vinegar or a dishwasher cleaner to clear any remaining debris.

What's the best way to clean a garbage disposal drain?

Running ice cubes and citrus peels through the garbage disposal can help clean and deodorize it. Avoid putting fibrous or hard materials down the disposal.

Are there eco-friendly drain cleaning options?

Yes, eco-friendly drain cleaning options include using baking soda, vinegar, or enzyme-based drain cleaners, which are less harmful to the environment than chemical cleaners.

Can I use baking soda and vinegar to unclog drains?

Yes, this combination can sometimes help clear minor drain clogs by creating a fizzy reaction that breaks down organic material.

How do I know if I need professional drain cleaning?

Signs that you may need professional drain cleaning include persistent clogs, foul odors, slow drainage despite DIY efforts, or multiple drains backing up simultaneously.

What are the benefits of professional drain cleaning?

Professional drain cleaning can effectively remove stubborn clogs, improve drainage, prevent future clogs, and help maintain the integrity of your plumbing system.

Is drain cleaning covered by home insurance?

It depends on your insurance policy. Some policies may cover drain cleaning if the clog leads to water damage, while others may not. Review your policy or consult your insurance provider for clarification.

How do tree roots affect drain pipes?

Tree roots can infiltrate drain pipes, causing blockages, leaks, and ultimately damaging the pipes. Professional root removal may be necessary to resolve the issue.

Can drain cleaning damage my pipes?

When performed by a professional using appropriate methods, drain cleaning should not damage pipes. However, using harsh chemicals or improper techniques can cause harm.

What's the difference between hydro-jetting and snaking?

Hydro-jetting uses high-pressure water to blast away debris and buildup from pipes, while snaking involves using a flexible auger to physically remove clogs.

How long does it take for drains to be fully cleaned professionally?

The time required for professional drain cleaning depends on factors such as the severity of the clog, the type of drain, and the method used. Minor clogs may be cleared quickly, while more extensive clogs may take longer to address.

Why is my toilet running constantly?

A constantly running toilet is often caused by a faulty flapper valve, which fails to seal properly after flushing, allowing water to continuously flow into the bowl. This can also be caused by a malfunctioning fill valve or float.

How can I fix a running toilet?

To fix a running toilet, you can try adjusting the float arm or chain on the flapper valve to ensure proper sealing. If that doesn’t work, replacing the flapper valve or the entire fill valve assembly may be necessary.

What causes a toilet to clog frequently?

Common causes of frequent toilet clogs include flushing non-flushable items such as paper towels or feminine hygiene products, excessive toilet paper usage, or a low-flow toilet that lacks flushing power.

How do I unclog a toilet?

You can try using a plunger to unclog a toilet by creating suction pressure to dislodge the blockage. Alternatively, a toilet auger (or snake) can be used to physically break up and remove the clog.

Is it safe to use chemical drain cleaners in toilets?

While chemical drain cleaners can sometimes clear toilet clogs, they can also damage toilet components and may be harmful if they splash back. Mechanical methods like plunging or snaking are often safer and more effective.

Why does my toilet keep overflowing?

An overflowing toilet is usually caused by a clog in the drain pipe, a malfunctioning fill valve or float, or a problem with the tank’s water level. Shutting off the water supply to the toilet can prevent further overflow.

How do I stop a toilet from overflowing?

If your toilet is overflowing, immediately turn off the water supply to the toilet by shutting off the valve behind the toilet base. Plunging the toilet may also help dislodge the clog and alleviate overflow.

What should I do if my toilet is leaking?

If your toilet is leaking, check the connections between the tank and bowl, the wax ring seal at the base of the toilet, and the water supply line. Tightening connections or replacing worn seals may solve the issue.

Why does my toilet make a gurgling sound?

A gurgling sound in the toilet may indicate a problem with the vent stack or drain pipes, such as a partial blockage or improper venting. This can disrupt the flushing and draining process.

How do I fix a gurgling toilet?

To fix a gurgling toilet, check for obstructions in the vent stack or drain pipes and clear them if possible. If the issue persists, it may require professional inspection and repair.

Why is my toilet tank not filling up after flushing?

A toilet tank that doesn’t fill up after flushing may have a malfunctioning fill valve, a blocked water supply line, or a problem with the float adjustment. Checking and repairing these components should resolve the issue.

How do I replace a toilet seat?

To replace a toilet seat, simply remove the old seat by unscrewing the bolts securing it to the bowl. Then, align the new seat over the bowl and tighten the bolts securely.

Why does my toilet smell bad?

A foul odor coming from the toilet can be caused by a variety of factors, including a dry P-trap, a damaged wax ring seal, or a buildup of bacteria and mold. Cleaning the toilet thoroughly and addressing any leaks or seal issues can help eliminate the odor.

How do I remove mineral deposits from the toilet bowl?

To remove mineral deposits (such as limescale) from the toilet bowl, you can use a commercial toilet bowl cleaner specifically designed for hard water stains, or try using vinegar or lemon juice and scrubbing with a toilet brush.

What should I do if my toilet is constantly clogged despite proper use?

If your toilet continues to clog despite proper use, it may be a sign of an underlying plumbing issue such as a blocked drain pipe or improper venting. Consulting a professional plumber for inspection and repair is recommended.

Why is my faucet dripping?

A dripping faucet is typically caused by a worn-out or damaged washer, O-ring, or seal within the faucet mechanism, which fails to create a watertight seal when the faucet is turned off.

How can I fix a dripping faucet?

Fixing a dripping faucet usually involves disassembling the faucet, identifying the faulty component, and replacing it with a new one. This may require basic plumbing tools and knowledge or the assistance of a professional plumber.

Why is my faucet making a squeaking or whistling noise?

Squeaking or whistling noises from a faucet can be caused by a variety of factors, including loose parts, worn-out washers, or a high water pressure. Adjusting the water pressure or tightening loose components may resolve the issue.

What should I do if my faucet handle is hard to turn?

A faucet handle that is hard to turn may be due to mineral deposits or sediment buildup within the faucet cartridge or handles. Cleaning or lubricating the affected parts can often improve the handle’s mobility.

How do I replace a faucet cartridge?

To replace a faucet cartridge, turn off the water supply, remove the faucet handle and trim, unscrew the cartridge retaining nut, and then pull out the old cartridge. Install the new cartridge in reverse order, ensuring a proper fit.

Why does my faucet leak from the base?

A leak from the base of the faucet may indicate a faulty O-ring or seal, worn-out gaskets, or loose connections between the faucet body and the sink. Tightening connections or replacing damaged components can stop the leak.

How do I prevent my faucet from getting water spots?

To prevent water spots on your faucet, wipe it dry with a soft cloth after each use. Regular cleaning with a mild detergent and water can also help maintain its appearance.

Why does my faucet have low water pressure?

Low water pressure in a faucet may be caused by a clog or mineral buildup in the aerator, a partially closed shut-off valve, or sediment accumulation in the faucet cartridge. Cleaning or replacing affected parts can restore water pressure.

How do I clean a faucet aerator?

To clean a faucet aerator, unscrew it from the faucet spout using pliers or a wrench, soak it in vinegar to dissolve mineral deposits, and scrub it with a brush to remove any remaining debris. Rinse thoroughly before reinstalling.

Why is my faucet leaking when I turn on the water?

A faucet that leaks when turned on may have a damaged cartridge, worn-out seals, or loose connections. Inspecting and replacing faulty components can resolve the issue.

Can I replace a faucet aerator to improve water flow?

Yes, replacing a faucet aerator can improve water flow by removing mineral deposits and debris that may be obstructing the flow. Choose an aerator with the appropriate flow rate for your needs.

How do I know if I need to replace my faucet?

Signs that indicate it’s time to replace your faucet include persistent leaks, corrosion or rust, frequent repairs, outdated design or functionality, or if the faucet no longer meets your needs or style preferences.

Why is my faucet handle wobbly?

A wobbly faucet handle may be due to loose screws, worn-out handle components, or a faulty faucet stem. Tightening screws and inspecting the handle mechanism can help stabilize it.

How do I fix a faucet that won't stop running?

A faucet that won’t stop running may have a malfunctioning cartridge, damaged seals, or a faulty shut-off valve. Identifying and repairing the underlying issue should stop the continuous flow of water.

What should I do if my faucet is making a rattling noise?

A rattling noise from a faucet may indicate loose components, water hammer, or improper water pressure. Securing loose parts, installing a water hammer arrestor, or adjusting the water pressure can help eliminate the noise.

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